The game won’t start

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If Heliborne won’t start for some reason, try to reinstall it completely. 1. Delete the game in Steam; 2. Manually delete the game’s folder (e.g. D:/Program Files (x86)/Steam/steamapps/common/Heliborne) to erase any leftovers which may interrupt clean re-install; If you are not sure … Read More

Known Bugs

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Single player: Kills shown as friendly kills. Fixed with next update.   Multiplayer: CH46 causes game to stutter on Nguyen Hue. Fixed with next update. Co-op: Objectives don’t show up in the first place when you joined a game. Fixed … Read More

Can’t connect to a server

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Please check your firewall and add game servers, UDP ports, and game website http://jetcatgames.com/ to exclusions. Servers EU MAIN — 23.97.141.220 US CENTRAL — 23.96.245.70 UDP ports 5055 5056 5057 5058

Got an unusual bug?

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If you got an unusual bug and can’t find any information about it in the Knowledge Base, send a game log, screenshots (if any) and detailed description of what happened to itold@jetcatgames.com. How to find the log? Windows YOUR_STEAM_FOLDER\steamapps\common\Heliborne\heliborne_Data\output_log.txt Linux ~/.config/unity3d/JetCatGames/Heliborne/Player.log … Read More

Random disconnections

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If you experience random disconnections from a server, try to increase Network Repeats: Open Settings — General Increase number of Network Repeats at least to a half of the bar. If the issue still occurs, please check your firewall and … Read More

Hit issues

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Why don’t I damage enemy helicopter when I visually see a hit? This is a problem of lag compensation. Most probably, you or your opponent have a higher ping than the game’s lag compensation can balance. We are constantly working … Read More